Terms & Conditions

Last updated: 22 November 2025

Welcome to Wood Benders. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. Introduction

Wood Benders is a brand specialising in handcrafted wooden products, made primarily from premium Rosewood. Natural variations in colour, grain, and texture are part of the beauty of handmade wooden items and are not considered defects.

2. Ordering & Product Information

All product descriptions, images, and pricing are presented as accurately as possible. However, because each piece is handcrafted, slight variations may occur.
Orders are not confirmed until full payment has been received.

3. Pricing & Payments

All prices are listed in GBP (£).
We accept major credit cards, debit cards, and secure express checkout options such as Shop Pay, PayPal, Google Pay, and Apple Pay.

4. Shipping & Delivery

Shipping timelines shown at checkout are estimates. Handmade products may require additional dispatch time during peak periods.
Shipping details must be accurate at the time of purchase. We are not responsible for delays caused by incorrect addresses.

5. Returns & Refunds

Please refer to our Refund Policy for full details.
Custom or personalized orders cannot be returned unless faulty.

6. Intellectual Property

All designs, images, and content on this website are the property of Wood Benders. They may not be reproduced or used without written consent.

7. Liability

Wood Benders is not liable for any indirect, incidental, or consequential damages arising from use of our products or website.
Your use of the site is at your own risk.

8. Changes to Terms

We may update these terms periodically. Continued use of the website constitutes acceptance of any changes.

If you have any questions, please contact us at: woodbenders.info@gmail.com